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Mailing List

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Shipping Information

  • We ship within Australia only.
  • Most orders will be sent via Australia Post. Larger orders may be sent via courier by arrangement.
  • We cannot accept responsibility for items once they are in Australia Posts hands, however we will act on your behalf to resolve any delivery or damage issues.
  • Please allow 2-6 working days for delivery of your package.
  • Packages will not be sent until payment is received in full.

Shipping Options and Pricing

Auspost - regular

METRO REGULAR POST

Below 1kg: $12.00
Between 1kg-5kg: $16.00

Australian Capital Cities only (except Hobart).
Auspost - express

METRO EXPRESS POST

Below 1kg: $16.00

Australian Capital Cities only (except Hobart).
Rural / other method

RURAL / OTHER METHOD

Postage prices will not be included with your order. Please choose this option if your delivery address is not within an Australian Capital City metro area (Hobart not included). Electric Bug will contact you to discuss your shipping options. Coach freight and other freight methods available on request.

Returns

  • Returns will be accepted for damaged or faulty goods or for goods that you are not happy with.
  • Full refunds will be issued for damaged or faulty goods.
  • Refunds for goods you are unhappy with will be issued minus a 10% restocking fee. Returns of these goods will only be accepted in original condition and quantity.
  • Returns must be received within 14 days of you receiving your order.
  • Discounted goods are not returnable unless faulty.

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